Brands are not owned they’re borrowed from the customer

Brand USA?

screen-shot-2016-12-16-at-4-11-43-pmThe greatest brands in the world have a palpable sense of mission about them. The United States of America gave the world a chance to be different. Its soul is radical. It’s history full on. America has always been a lightening rod, a country that goes charging into the fray as a liberator, a savior, and a protector. Does a divisive country weaken Brand USAs image abroad?

From President-elect Trump and street protests to New Balance sneakers alight and a red-hot stock market is Brand USA facing a chronic and debilitating decline as pundits suggest? Will Trump’s bold, arrogant and cocksure rise to the top job, his rhetoric, and choice of cabinet magnify the issue of our international role and standing? Will it be a leg up, a close shave or a deep cut?

screen-shot-2016-11-12-at-1-34-40-pmInside Brand USA there’s a dysfunctional dynamic. Today the country’s divided it lacks cohesion and confuses the world. Right now there’s no one brand that America can rally behind because there is tension between the extreme poles of right and left. The self-denigration inside America, the frustration, lack of self-worth and self-esteem is seen by the world and affects people’s perception. For many onlookers Trump supporters were about making America white again, moving away from the “United Colors of America”. An America that embraces everyone to an America that’s isolationist is a starkly different place.

A country’s wealth is not measured by what it has, but whom it helps with it. Because of this, the world admires America, but many ask what will be the basis of America’s claim to moral superiority going forward. Our greatness has not come from winning, but from leadership with common values and shared responsibilities: power is not a right it’s a responsibility. America had a clear positionscreen-shot-2016-11-12-at-1-36-43-pm
in WW2, the cold war, Regan and Obama. As Tocqueville said when he traveled the country, “America is great because it is good and it is not great when it’s not good”.

A thought is as real as an IED. Might the world be concerned they’re going to see an imperial mission for America with Trump at the helm? A brand doesn’t live by itself so for Brand USA to assert that it has no interest other than self-interest is unsustainable in the modern world and our role within it. That’s the equivalent of Trump saying he has no interest other than being elected.

screen-shot-2016-11-12-at-1-31-44-pmThrough all the mud slinging, speech giving and handshakes the burning issue for Brand USA is what is America’s true motive going to be as it handles multiple, urgent and important short and long-term crises simultaneously while formulating coherent long-term strategies? For now, political hysteria reigns, befuddled, malevolent and irrational, but just as things never turn out as Presidents promise, they rarely turn out as badly as pundits warn. Keep flying high America.

 

 

 

 

 

 

 

Brand Trump V. Brand Clinton

screen-shot-2016-11-08-at-11-37-35-amToday image is everything – from LeBron James to Apple. Image is what it takes to stand out and win. When you’re talking about someone’s image you’re talking about the brand called You: the impression in the public’s mind of Donald and Hillary’s total personality – their real and imaginary qualities including their shortcomings –because people tend not to forgive people but they forgive brands all the time. Just look at the outrageous things Trump has said.

Trump and Clinton’s brand image is the publics view of them. They’re every bit as much a brand as Nike, Coke or Subway. Because of the Trump brand in this election it makes the case for brand image more directly than any packaged good or consumer product ever could.

Teflon Don has been a brand for years and Hillary needs to behave more like one to conquer that ultimate question why should I care about you? Today she needs to communicate what makes her remarkable, measurable, and distinguished with unique value? It’s a cliché: don’t sell the steak sell the sizzle. 

screen-shot-2016-11-08-at-11-37-50-amHe’s selling the sizzle, the one-liners. He doesn’t have the detail, we all know he hasn’t really communicated well anything about domestic and foreign policy.
Hillary has all the detail, but lacks the sizzle. Hillary has spent her entire life doing public service. She’s spent her whole adult life under the microscope and yet she continues to want to make change, to better the lives of each and every American. And yet she still comes under doubt, scrutiny and distrust. People at the RNC Convention shouting, “lock her up” was unprecedented. There is a poster going around that says, “Hillary, for Prison 2016”. Emotions run so deep and the way Trump has run his campaign has only made those divisions deeper. Hillary doesn’t fight like that. It’s the antithesis of who she is as a person yet her rallying cry does not resonate in the same way.

Brand image is not marketing it’s about who you are. It’s about personality and it goes well beyond politics. Brands are about connecting with people emotionally; to get that emotional connection you need to have trust and respect. Trump has earned it from his followers. Hillary can’t seem to gain that traction. She needs to build her brand power because one of the things that attract us to brands is the power they project. Power is largely a matter of perception so what’s Hillary’s power of “influence” and her “reputational“ power? Today Hilary needs to break out from being the famous person you don’t know.

The shock and awe of Trump’s statements early in his campaign justified the frothing fulmination of the media, but the initial shock and awe has dissipated and Brand Trump has proven to be a credible Presidential candidate so he’s bigger than ever and as much as his remarks outrage, they don’t seem to faze his fans. Trump is like a Chrysler 300; big and powerful while Hillary is more like a Lincoln MKZ with more style and quality.

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Trump can keep banging the drum and be consistent on what made his campaign successful just like an ad campaign with a core, consistent message repeated over and over again. He’s got a rallying cry. What has been Hillary’s stump pitch?

Hillary has a no nonsense approach and is talking about the nuts and bolts of getting America off its rear end and helping Americans live a better life, but it’s not clear. After she was ill she’s said that she has had time to reflect and now she needs to deliver her campaign to swing voters with more energy and act more like a challenger brand that can flank Trump head on. Her idea of moving America forward needs to be framed more than just Obama redux. We don’t want to move we want to accelerate. And yet Obama had a stump pitch, he had a rallying cry, he had the campaign of Hope and lots of America loved it, twice.

Today is the final clash of the titans and one of the many challenges faced by Trump and Clinton is effectively defining their true vision and values for the public, especially those who are undecided. This has not been a quick or easy process because they’re not just defined by the Commander in Chief job title or the job description.

There are four things they’ve got to measure themselves against. First, they’ve got to have strong beliefs, which they do. Second, they’ve got to be an exceptional expert in matters that are important to America and they both are. Third, they’ve got to be
a visionary — a true leader and they are. Fourth, they’ve got to be obsessed with pragmatic outcomes and that’s where Hillary’s has it in spades.

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Today Hillary needs to take the
15-words-or-less stump pitch challenge. Hillary has constantly compared herself to Trump and how different they are. Rather than focus on Trump, she should be just speaking about who she is at her core and what she will do. Her brand needs to be a promise
of the value we’ll receive.

Shooting Arrows at Hilary Clinton’s New Campaign Logo

We see the “right” direction you’re going in, but where does it lead and does it work? Thoughts with Alan Rappeport, April 14th, 2015. The New York Times:

Starbucks CEO clarifies racial dialogue initiative

Okay, time to wake up. What does Schultz need to do to keep the initiative alive. Here’s my perspective with CCTV Anchor Michelle Makori on March 25th, 2015.

http://www.cctv-america.com/2015/03/25/starbucks-ceo-clarifies-racial-dialogue-initiative

Dodging Taxes – Big Time Companies Are Moving Their HQs Overseas

There is nothing but cold contempt for the alarming headline on the cover of Wood for treesFortune. It reveals a sleazy course of conduct by many large US corporations and reads like a tragicomedy. Making it worse is the fact that these corporations still believe they’re good corporate citizens that deserve the same benefits in the US!

Clearly the US Government has been drafted into a war that it created and needs
to shatter its complacency and ensure that strong rhetoric is not left to stand on its own, without strategy to translate words into positive action. This spreading sore
is a hangover of America’s lacks corporate tax system and requires the cleansing fire of restructuring with a conference of action that closes loopholes and reasserts the interdependence of US corporations and American society with shared responsibilities, shared values and shared benefits. Shareholder value might be
a result not a strategy, but tax is the picture and it doesn’t change the issues.

images-11What has made American corporations great is their passion for acquisition, exchange and accumulation, but the grim fact is that many large US corporations haven’t paid billions of US taxes for years so this maneuver is the “post hoc ergo propter hoc” fallacy (after this therefore because of this). The Government must stop being shackled by the crippling decisions it’s made in the past regarding US Corporations’ legitimate and sanctioned avoidance of US taxes. It’s akin to junk food – it has little nutritional value (for the country), is bad for your health (economy) and is a hard habit to kick. Facts are stubborn things and this news just makes avoiding US corporation tax official so get your wallet out and pay their share.

http://fortune.com/2014/07/07/taxes-offshore-dodge/

 

 

 

 

Disney stole Ted Turner’s “Lead, follow or get the hell out of the way” line. Here’s my POV broadcast on Nightly Business Report

Disney
Disney (Photo credit: Wikipedia)

Was it bird, was it a plane, was it a government body, no, last week’s super hero was Disney’s CEO, Bob Igor, stealing Ted Turner’s line, “Lead, follow or get the hell out of the way” with the announcement that the Disney network will slim down access to brands deemed unhealthy and become the world’s brand champion for healthy kids – along with a “Mickey Mark” that endorses appropriate products.

What more could an investor and a mum share in common than Disney (NYSE:DIS), a game changing brand we all trust, with channels free of unhealthy product advertising, garnishing world applause, increased ratings and a Mickey Mark that provides mum the short-cut to decide if a product is a good choice for her children whether on 4-screens or down the aisle.

Disney’s ability to focus on efficiencies that can create and capture demand make any competition irrelevant from being able to usurp Disney’s lead due to its arsenal of assets for ‘healthy kids’ brand endorsement deals. Creating a new revenue stream for Disney and a new business model by taking an ethical stance whilst being a boon for business – and not just Disney’s – in the $2.5 Trillion combined media and CPG categories.

By cracking the world’s toughest brief: making it easy for mum, Disney has unleashed a game changer, taking a page right out of the book, Blue Ocean Strategy (by W. Chan Kim and Renee Mauborgne). Disney has set its sights on creating a giant footprint in a fiercely contested health category. Mum neither knows what to give her children or what to allow them to innocently watch; she is confused by the endless cacophony of messages and icons embedded in a frivolous sea of promotions on screen and down the aisles filled with their gleaming category cues.

Image representing The Walt Disney Company as ...
Image via CrunchBase

Disney’s Big Idea is made more brilliant by the limited impact on their return on capital employed (ROCE) as the bulk of the new investment effort will no doubt be shared with brand partners and from marketing and licensing deals. Alongside the ‘Mickey Mark’ strategy that will eventually offer up its advertisers, the inevitable foray down the grocery aisle with their own Disney portfolios and licensing with those brands Disney endorses as ‘healthy’.

In an industry that thrives on exciting customers with new products, innovation
is key and Disney’s treasure chest represents a gargantuan brand and licensing opportunity for targeted health & wellness programs. Many pundits currently eye greater value in splitting up CPG companies like P&G and PepsiCo. As for media, finding growth past the election and the Olympics is foreseen as tough and networks are in flux. Just last week during Dish Network’s announcement of its new ad-skipping device, CEO, Charlie Ergon, was vocal about the need for better advertising strategies from the networks whilst warning that Internet video threatens the pay-tv ecosystem.

Let’s face it if you don’t like change, you’ll enjoy irrelevance even less. The last time a business reinvented more than one industry simultaneously was Apple – and they had a big idea also. The ‘shock and awe’ of this audacious move by Disney has mammoth implications for all media players, especially Nickelodeon and Cartoon Network, who will have to lead a path or follow suit – Disney has ‘the con’ as they say in the movies.

Growth begets growth and major brand and media owners are going to be forced to be good at what they do and take an holistic view of the customer and create new methods of engagement and seamless experience that can give customers what they want with the products and services they offer. So after a week or two of navel gazing, they need to look to Disney’s initiative and aim to create either new products for licensing, bundled portfolios of existing ‘good for you’ products for Disney endorsement strategies or review what they have in their portfolio that could be modified to satisfy the stringent criteria of Disney (NYSE:DIS): acting as an industry seal of approval.

In risk there is opportunity and Disney has masterfully leapfrogged an entire category to become the voice of health and wellness for kids around the world. By simply staying on brand, this win-win business strategy alone reinvents Disney’s franchise as it broadens its ‘Masterbrand’ role beyond the boundaries of entertainment, products and hospitality services. There will be a progression and it might be sluggish, but done well, it’s hugely likely that publicity and demand will create a successful pull through strategy. Ultimately this is a ‘show me’ industry that survives by exciting customers with new products. Now the magic’s started, it’s show time folks.